In this section you will find answers to the most common questions about Bridge Payments.
BRIDGE is a fully flexible payment processor - a kind of tool that enables people to receive payments online from every single corner of the world, with minimal fees.
Those people who receive payments are called merchants - our users (hopefully you), a person who has an online shop and is looking for a way to sell his products online. In order to sell your products, you need to have a way of accepting payments.
You can either accept payments through processing customers’ credit cards, eWallets, or some other alternative method of payment where a customer pays you directly online.
That’s where BRIDGE comes in to help you. BRIDGE supports businesses of all sizes, where pricing automatically adapts to your business size, performance, and other factors explained in detail on our pricing segment.
Bridge supports over 100 currencies worldwide, making it possible for you to receive payments anywhere, from everywhere. Our data-driven approach combined with the battle-tested machine learning system keeps your transactions and data completely safe by blocking frauds and managing risks.
As a Bridge user, you get a unique merchant ID with full control over your funds, that helps you stop massive freezes and holds, and you may also get a dedicated merchant account.
Our advanced financial infrastructure, combined with cutting-edge technology provides you with low-risk and safe transactions that decrease chargebacks, holds, etc.
Combining a predefined set of rules, policies, and user behavior, we maximize the authorization rate & keep fraudulent transactions at a minimum.
No matter how big or small you are, we provide you with our full support and everything you need to start accepting global payments without having to deal with boring bureaucracy hassles.
Not only our dedicated team helps you with handling your merchant account, protecting it from frauds, but Bridge also enables you an instant-access and fast account approvals, along with instant payouts.
Our advanced processing infrastructure, combined with a wide network of finance partners, makes payments possible and transparent, without extra fees and regular holds.
If you decide to use Bridge Payments as your payment gateway, first you need to register on our website and get onboarded. After you register for Bridge, you will automatically get a sandbox account. In the sandbox environment (test environment), you can connect your store, and test transactions before you pass the onboarding process and your live account gets approved.
Bridge supports these platforms: Shopify, WooCommerce, Magento, Presta, OpenCart. Bridge also has open API, so you can integrate with any other platform of your choice.
Bridge offers a dedicated, human touch to each client and is hand-guiding you through the entire process. Different businesses desire different setups, and we are here to provide you with the guidance and the necessary help you need to tackle the global market.
The process of setting up a Bridge account consists of four steps:
Step 1. Register
After you register for Bridge, you automatically get a sandbox account, so you can connect store and test transactions in the sandbox environment before you get through the onboarding process.
Step 2. Connect
To put your account in live mode, you need to fill out the onboarding form on your account. Once you complete it, our team will go through your application and if all is good, your account will be approved. Then you can connect your live account with the website and start processing payments in a matter of minutes.
Step 3. Test
If you want to completely customize the way how you use Bridge - our slick RESTful API is your playground so you can adapt it to your business.
Step 4. Launch
Once you get the green light from our team on your application and connect the live Bridge account to your website you are ready to process money. Good luck!
All the payments you receive can’t go over your personal account but over your company’s bank account.
No matter what is your situation right now, you need to set up a business properly and ensure that all the payments go in a place that your money belongs - a business bank account.
The only way to open a business bank account is to register an entity that allows you to receive payments from customers (cardholders) legally. It’s much safer to keep track — especially when tax time comes around.
That’s why to open a Bridge account and receive online payments legally, you’re going to need a registered company.
Bridge Standard has a simple fixed pricing plan and our fee is 2.75% + 0.29c per transaction on average,. What pricing varies from is:
━ Size of your business
━ Volume of transactions
━ Risk of your industry
━ Setup and maintenance
For all the users who use Bridge Payments, fraud protection is mandatory and it is charged 0,5% + 0,1c protecting you from chargebacks, holds, and bans and guarantees you safety.
Bridge also offers more useful features such as payment routing, billing, invoicing, and other features that help you process payment seamlessly.
Bridge Standard is the best for merchants who operate within low-risk industries, have low chargeback ratio, and/or generate revenue under $100K on a monthly basis.
With Bridge Platinum pricing plan, you get access to our complete payment platform, with a custom pricing agreement, dedicated support manager, and much more.
The pricing plan is generated according to your industry risk, volume of transactions, location and size of your business and other factors.
Bridge Platinum pricing plan is best for already established businesses that generate over $100K on a monthly basis and/or businesses that operate within high-risk industries.
Bridge Platinum pricing plan is customized and adapted according to your business needs so you can process payments safely and smoothly.
A merchant identification number (MID) is a unique, numerical code that the acquirer assigns to merchants once they successfully open their merchant account. The MID identifies a merchant as their acquirer.
To generate a MID that will efficiently route your payments, your acquirer will ask you questions such as the projected volume of transactions, your preferred currency, whether you will process one-time transactions or recurring payments, or if you need to apply 3D Secure 2, etc.
What’s the difference between having your own MID number or sharing it with other merchants?
Sharing a MID number as a sub-merchant, you can be accountable for high chargebacks generated from other merchants that share the same MID as you.
The problem is that those other merchants that share your account may potentially negatively impact your processing history and business.
By not working with reputable aggregators, you can have troubles with Visa, MasterCard, and other card associations.
That’s why investing resources into getting your own dedicated merchant account is the best option for your company.
First, the whole ownership and responsibility for your own account are just yours. You are responsible for your own chargebacks, frauds, and other causes that may impact reputational damage. What’s great is that the actions of other merchants do not affect your business in any way.
Also, payment processing fees are cheaper, and they are specifically tailored to your company, plus it’s much easier to scale as your company grows.
For this reason, Bridge provides a unique MID number to every user.
Bridge supports over 100 currencies across all continents, which you can process through your payments. That means that you're able to process almost any currency. If we currently don't support the currency you need, you can contact us and send a request for us to implement it shortly.
By default, accounts are billed two days per week and on the first day of the month:
━ Every Tuesday for the previous Friday through Monday if the amount due is >= $50.00
━ Every Friday for the previous Tuesday through Thursday if the amount due is >= $50.00
━ First Business Day of the following month for any remaining balance due for the previous month and current monthly fees.
If the Merchant wants this changed, we can alter the Day/Date and the Threshold/Offset. Our financial partners have special programs for fast payouts.
The Payment Card Industry Data Security Standard (PCI DSS) is a set of security protocols and standards created to guarantee that all companies that accept, process, or store credit card information have a secure environment.
The PCI DSS is managed and administered by the PCI SSC - an independent body created by the major payment companies (Visa, MasterCard, Discover, American Express, and JCB). PCI council is not the one who's responsible for enforcing compliance, it's the payment providers and acquirers who are responsible for it.
Yes, Bridge is PCI Compliant.
Bridge provides you with everything you need to safely process the money through your website, and with Bridge, your website will be PCI compliant, and safe to use for your customers and clients.